Return Policy


We have a 30 day "no questions asked" return policy from date of purchase. If you wish to return your purchase within 30 days, please call or email Aspen Creative for a return goods authorization. After 30 days, there is a 15% restocking charge.

 

 Phone #: 844-467-8048

 

Email: customer.support@aspen-creative.com

 

You pay the freight back - please ship in original carton and original packing material to insure a safe return. We will credit your card once the goods are received in good order.

 

 All shipping charges on purchases are non-refundable.

 

If you receive something damaged or defective, please call for a return authorization. We will pay the freight and credit your card once we receive the goods at our facility in Southern California.